Privacy Policy

We have a very old-fashioned idea when it comes to privacy – we believe that your information belongs to you, and we guard your information as zealously as we do ours. That is to say, we take several measures to ensure that the information you entrust to us stays secure.

What information do we collect from our website?

We collect information from you when you register on our site, place an order or respond to a survey.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number and/or credit card information. You may, however, visit our site anonymously.

How do we use your information?

The information we collect from you may be used in one of the following ways:

-- To personalize your website experience, and respond to your individual needs and preferences;


-- To improve our website based upon your comments and feedback, which is an ongoing process with us;


-- To improve customer service;


-- To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product you request.

-- To administer a contest, promotion, survey or other site feature


-- To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. We send emails sparingly, because we know your inbox receives more emails every day than you would like.


Please Note: If at any time you would like to stop receiving future emails from us, please contact us at orders@qualitascandles.com with "Unsubscribe" in the subject line, and we will stop sending emails to you.



How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep such information confidential.

After a transaction, your private information (credit card numbers, etc.) will not be stored on our servers.

Do we use cookies?

We use cookies to remember if you have logged in to our site before, and to confirm when you are actively logged in to our site.

Do we disclose any information to outside third parties?

We do not sell, trade, lease, license, exchange or otherwise transfer to any outside third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your personally identifiable information in the event that we reasonably believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

California Online Privacy Protection Act Compliance

For our California customers, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), as we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on July 20, 2013

Contacting Us

If there are any questions regarding this privacy policy you may contact us as follows:

www,qualitascandles.com
28 Westchester Ave, Pound Ridge, NY 10576
orders@qualitascandles.com